Make sure both programs are updated to the latest versions before running them and let them clean anything they find. After updating the program, run a full system scan usingMalwarebytes. Open theC:\Program Files\Malwarebytes Antimalware folder, then rename the "mbam.exe" file and double-click directly on the file to open the program. In that case, in order to get Malwarebytes running you'll need to rename the executable.
If you already have Malwarebytes installed, the virus could be protecting itself against it. If you want a second opinion, or to be on the safe side, then you can do a scan with the free versions of these tools : Which downloads the installation guide PDF document.
Run the free Mcafee Stinger program from -ĭownload and run getsusp The latest version is here īefore you use Getsusp, you should go to this document and ensure you add your email to the preferences so the Mcafee labs can update you.Īnd download the PDF file explaining what Getsusp is and how it works, and this document If you think you have a virus infection on your PC do one or both of the following : Most AVs have problems with fake scanners.
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